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Plan, implement, study, act: Using the PHI learning cycle in Northern New England

Abstract

This evaluation brief provides an overview of the PHI Northern New England LEADS Institute. Launched in three states in 2005, LEADS was designed to give greater support to direct-care workers and their supervisors through the use of training programs, leadership teams, and peer mentoring. Results from the program's evaluation show evidence that sustained interventions supported by strong leadership can result in greater job satisfaction and improved retention. A summary of lessons learned is also listed.

Author

PHI

Publication Date

August 2009

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