PHI
has worked in various settings and has developed site specific materials
on supervisor training. Please contact us if you are interested in
this type of work for your organization.
PHI is currently fine-tuning its Train the Trainer course on
supervision. Completing Train The Trainer course leads to a certification
by PHI. Some materials related to this course are available. Please
contact us.
Finding and Keeping Direct Care Staff. This guide
provides long-term care employers with immediate, concrete suggestions
on how to find and keep direct-care staff, with particular emphasis
on targeted recruitment strategies, learner-centered training, and
supportive supervision. http://www.paraprofessional.org/publications/findkeep.pdf
Introduction To Coaching Supervision Curriculum. This
resource is currently being developed and will be available in January
of 2005.
Creating a Culture of Retention: A Coaching Approach to
Paraprofessional Supervision. This document introduces
the coaching approach to supervision through a comparison with
the more familiar traditional approach. Subsequent sections outline
the rationale, theory, and assumptions behind the coaching approach,
as well as the skill set required for successful coaching. http://www.directcareclearinghouse.org/download/Coaching.pdf
Supervision As A Tool For Building Relationships: A Curriculum
For Home Care Agencies That Support Consumers With Disabilities. This
training curriculum was developed for home care supervisors who
work for home care agencies that support with people with disabilities. http://www.directcareclearinghouse.org/r_cat_det.jsp?cat_id=4810
*This document is currently being revised to better suit the needs
of our audience. Will be available February of 2005.
Staff Recruitment, Retention, and
Training Strategies for Community Human Services Organizations.
Recruitment, retention, and training — the three most challenging
issues facing community human services organizations. Now supervisors,
managers, and administrators have a practical guidebook for facing
these challenges and staffing their agencies with dedicated, motivated
direct support professionals. Each chapter of this easy-to-read
handbook focuses on a critical workforce issue such as recruiting
and hiring employees, socializing and supporting staff, strengthening
commitment and skills through mentoring programs, building effective
teams, fostering diversity and cultural competence, and designing
and surviving organizational change. http://www.brookespublishing.com/store/books/larson-708x/index.htm
Removing the Revolving Door: Strategies
to Address Recruitment and Retention Challenges Facilitator Guide.
This curriculum targets frontline supervisors and managers regarding
the development and use of effective recruitment, retention, and
training strategies. http://www.rtc.umn.edu/pdf/rrd_facguide.pdf
Removing the Revolving Door: Strategies
to Address Recruitment and Retention Challenges Learner Guide.
This curriculum targets frontline supervisors and managers regarding
the development and use of effective recruitment, retention, and
training strategies. http://www.rtc.umn.edu/pdf/rrd_lrnguide.pdf
College of Frontline Supervision.
The College of Frontline Supervision gives you access to a wealth
of information and online tools. They are designed to help you track
and reduce turnover of people in direct support roles. While the
primary audience of the CFS is frontline supervisors, much of the
content is useful to anyone who hires, fires, or trains direct support
professionals .This includes family members or individuals with disabilities
who hire their own direct support professionals. http://rtc.umn.edu/cfs/main/
Training Experiences Satisfaction
Survey. This survey focuses specifically on satisfaction
with training. http://www.rtc.umn.edu/pdf/trainingsurvey.pdf
Staff Supervision and Management
Store: Quality Mall. Products on the skills needed by supervisors,
consumers, and families for supervising direct support providers. http://www.qualitymall.org/directory/dept1.asp?deptid=11
The Power of Diversity: Supporting
the Immigrant Workforce Facilitator Guide. This curriculum
is designed to help supervisors and other agency staff find, support,
and retain immigrant workers. http://www.rtc.umn.edu/pdf/iw_facguide.pdf
The Power of Diversity: Supporting
the Immigrant Workforce Learner Guide. This curriculum is
designed to help supervisors and other agency staff find, support,
and retain immigrant workers. http://www.rtc.umn.edu/pdf/iw_lrnguide.pdf
The Minnesota Frontline Supervisor
Competencies and Performance Indicators. The Frontline Supervisor
Competencies and Performance Indicators identifies competencies
required of frontline supervisors providing community support services
to people with developmental disabilities to foster the development
and implementation of excellence in service provision. http://www.rtc.umn.edu/pdf/flsupcom.pdf
Training Needs Assessment - FLS
version. This survey lists each of the competency areas
and specific skills from the Minnesota Frontline Supervisor Competencies
and Performance Indicators and asks frontline supervisors to prioritize
their most important training needs. http://www.rtc.umn.edu/pdf/trainingneedsfls.pdf
Frontline Supervisor Self-Assessment.
This assessment tool is designed to help Frontline Supervisors identify
their current level of skill in the Minnesota Frontline Supervisor
Competencies and Performance Indicators, and to serve as a basis
for a self-development plan in these areas. http://www.rtc.umn.edu/pdf/selffls.pdf
* For more information search
the Clearinghouse for: Supervision http://www.directcareclearinghouse.org/r_cat_det.jsp?cat_id=4210
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