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CMS Direct Service Workforce Grants

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North Carolina

 
 

Year of Grant Award:

2003

Project Title:

Caregivers are Professionals, Too (CAPT)

Grantee:

Pathways for the Future, Inc.

Primary Grantee Contact:

Linda Kendall Fields, LH Kendall Consulting Services

CAPT Project Director

lkfields@minDSWring.com

Hypothesis:

The project hypothesis is that the recruitment and retention of direct service workers will continue to be problematic until and unless they receive adequate compensation, recognition, and opportunity for advancement. Because direct service workers do not consider themselves “professionals,” they feel little loyalty to their jobs.

Interventions:

  • Provision of affordable health insurance through subsidized employee premiums for all eligible direct service workers.
  • Implement a career ladder, including other continuing education and career advancement opportunities.
  • Implement a merit-based recognition program.  

Evaluators:

John Sherlock and Grant Morgan

Western Carolina University

Read about:

North Carolina's CAPT Worker Survey

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