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CMS Direct Service Workforce Grants

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Delaware

 
 

Year of Grant Award:

2003

Project Title:

Recruitment and Retention of Direct Support Workers: A Values-Based Approach

Grantee:

University of Delaware: College of Human Services

Primary Grantee Contact:

Mark Bernstein

Project Director, University of Delaware

mjberns@udel.edu

Hypothesis:

The hypothesis of the University of Delaware is that qualitative factors, such as feeling valued by your employer, receiving quality supervision, having pride in one's job and experiencing a cooperative spirit in the organization will make significant differences in the recruitment and retention of DSWs.

Interventions:

  • Promote positive image of DSW position in order to attract more applicants to the field of disabilities.
  • Establish partnerships with educational institutions as natural links for recruitment of employees in the disabilities field.
  • Develop and implement an orientation and mentoring program for new employees entering the organization.
  • Establish a career ladder for employees based on longevity and participation in training seminars, using a values-based approach.
  • Implement innovative supervisory training and individualized coaching to both employees and people with disabilities who are supervising others, using a values-based approach.

Evaluators:

Mark Bernstein and Renee Bean

University of Delaware: College of Human Services

Read about..
Workforce Recruitment and Retention Project’s “Direct Support Professional Recruitment Video” Wins National Aegis Award

Delaware's Agency Data Collection Form

Delaware's Employee Satisfaction Survey

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